audio audioduration (s) 0.5 29.9 | sentence stringlengths 1 413 | segment_id stringclasses 623 values | episode_id stringclasses 623 values | channel stringclasses 2 values | speaker_id stringclasses 2 values | gender stringclasses 3 values | start_time float32 0 679 | end_time float32 0.58 681 | duration float32 0.5 29.9 | language stringclasses 2 values |
|---|---|---|---|---|---|---|---|---|---|---|
. | 100001 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 0.845 | 1.805 | 0.96 | English_India | |
Hello ma'am. Good morning. | 100004 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 5.555 | 6.825 | 1.27 | English_India | |
My name is Reena | 100005 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 7.205 | 8.525 | 1.32 | English_India | |
I'm calling from Airtel customer service. | 100007 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 8.865 | 11.565 | 2.7 | English_India | |
Am I spea- es- sorry, am I speaking with Ms. Swathi? | 1000011 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 17.01 | 20.41 | 3.4 | English_India | |
Good morning, ma'am. thank you for reaching out us from our Airtel service. | 1000015 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 23.999001 | 29.239 | 5.24 | English_India | |
How may I assist you today, ma'am? | 1000016 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 30.025 | 31.805 | 1.78 | English_India | |
Yes, ma'am. Of course. I would be happy to help you. | 1000023 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 43.805 | 47.005001 | 3.2 | English_India | |
Could you please provide me with your account number or another relevant detail so I can, | 1000025 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 47.384998 | 52.904999 | 5.52 | English_India | |
Look up your information. | 1000027 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 53.404999 | 55.145 | 1.74 | English_India | |
Thank you, ma'am for providing that information. I see that your subscription is up for renewal. | 1000031 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 64.565002 | 70.224998 | 5.66 | English_India | |
Our record show that our current subscription is set to the expiry on, | 1000032 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 70.605003 | 75.183998 | 4.579 | English_India | |
Twenty-Ninth of November. | 1000033 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 75.584999 | 77.245003 | 1.66 | English_India | |
How can I assist you with the renewal? | 1000034 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 77.985001 | 80.605003 | 2.62 | English_India | |
Yes, ma'am. Definitely. | 1000038 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 94.885002 | 96.065002 | 1.18 | English_India | |
Here we, see the details certainly. | 1000039 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 96.464996 | 100.245003 | 3.78 | English_India | |
We offer three main plans, ma'am. | 1000041 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 100.525002 | 102.985001 | 2.46 | English_India | |
That was basic, standard and premium. | 1000042 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 103.285004 | 106.404999 | 3.12 | English_India | |
The basic plan includes, | 1000046 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 109.764999 | 111.684998 | 1.92 | English_India | |
the. | 1000048 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 112.125 | 113.184998 | 1.06 | English_India | |
Subscription of Amazon Prime. | 1000049 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 114.889999 | 116.864998 | 1.975 | English_India | |
And also a for. | 1000050 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 117.190002 | 119.205002 | 2.015 | English_India | |
Six months. | 1000051 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 119.565002 | 120.605003 | 1.04 | English_India | |
And the standard plan includes the Amazon Prime with the, | 1000052 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 122.224998 | 126.644997 | 4.42 | English_India | |
six months of subscription. | 1000053 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 127.084999 | 129.464996 | 2.38 | English_India | |
And the premium plan also, | 1000057 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 132.164993 | 134.705002 | 2.54 | English_India | |
Just give me a moment. | 1000059 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 135.304993 | 136.304993 | 1 | English_India | |
Am I audible ma'am? | 1000063 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 139.884995 | 140.764999 | 0.88 | English_India | |
And, the premier plan offers, | 1000065 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 143.404999 | 146.184998 | 2.78 | English_India | |
different kind of subscriptions like Sling subscription, Aha! Subscription, Amazon Prime. | 1000067 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 146.585007 | 153.345001 | 6.76 | English_India | |
And also, | 1000068 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 153.744995 | 154.664993 | 0.92 | English_India | |
You can | 1000069 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 155.070007 | 157.274994 | 2.205 | English_India | |
Select the offers and you can buy offers with low, | 1000070 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 158.985001 | 163.125 | 4.14 | English_India | |
Amount and also you will receive in a free of charges. | 1000071 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 163.604996 | 167.664993 | 4.06 | English_India | |
Here is the pricing breakdown for each plan. | 1000072 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 170.044998 | 172.865005 | 2.82 | English_India | |
The basic plan is from, three ninety-nine. | 1000074 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 174.244995 | 178.285004 | 4.04 | English_India | |
The standard plan is from, | 1000075 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 178.705002 | 180.384995 | 1.68 | English_India | |
Four ninety-nine and the premium plan is from eight ninety-nine. | 1000076 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 180.845001 | 185.645004 | 4.8 | English_India | |
Is these details helpful to you, ma'am? | 1000078 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 186.904999 | 189.125 | 2.22 | English_India | |
Yes, ma'am. Absolutely. The basic plan is suitable for the people who are only using the minimum phones and shopping minimum. | 1000084 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 204.005005 | 213.725006 | 9.72 | English_India | |
And the standard plan is designed for the people who are, | 1000085 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 214.404999 | 218.384995 | 3.98 | English_India | |
very | 1000087 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 218.705002 | 220.725006 | 2.02 | English_India | |
Interested in shopping and looking for offers. | 1000088 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 221.824997 | 224.925003 | 3.1 | English_India | |
And the premium plan is ideal for the both, who are very much interested in the subscriptions and also, | 1000090 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 227.005005 | 234.104996 | 7.1 | English_India | |
watching TV and also, | 1000092 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 234.365005 | 237.664993 | 3.3 | English_India | |
Interested in shopping. These kind of peoples are | 1000094 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 238.264999 | 242.384995 | 4.12 | English_India | |
Will feel very happy with these offers. | 1000096 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 242.744995 | 245.865005 | 3.12 | English_India | |
If you have specific needs or if there is a particular feature you are looking for? | 1000097 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 246.464996 | 251.824997 | 5.36 | English_India | |
I can provide more tailored advice. | 1000098 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 252.164993 | 255.054001 | 2.889 | English_India | |
That's a great choice, ma'am. To proceed with the renewal, we can process the payment using the credit card on file. | 10000102 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 265.725006 | 272.204987 | 6.48 | English_India | |
If you need to update your payment information or have any other preferences? | 10000103 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 272.625 | 277.565002 | 4.94 | English_India | |
Please let me know, and I can assist you accordingly. | 10000104 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 277.964996 | 281.464996 | 3.5 | English_India | |
Perfect ma'am. I have process the renewal for your standard plan. | 10000109 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 292.464996 | 296.424988 | 3.96 | English_India | |
And you should receive a confirmation E mail shortly. | 10000111 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 296.665009 | 299.704987 | 3.04 | English_India | |
Your subscription is now renewed for another year, starting from, | 10000113 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 299.984985 | 304.984985 | 5 | English_India | |
November twenty-ninth. | 10000114 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 305.285004 | 307.019012 | 1.734 | English_India | |
If you have any further questions or if there is anything else I can assist you with, | 10000115 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 307.545013 | 313.563995 | 6.019 | English_India | |
Please feel free to ask. | 10000116 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 314.089996 | 315.765015 | 1.675 | English_India | |
You're welcome, ma'am. If there is anything else you need assist with, don't hesitate to contact us. We appreciate your continuous subscription. | 10000119 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 323.725006 | 331.725006 | 8 | English_India | |
And we are here to ensure have a seamless experience. | 10000123 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 331.924988 | 336.024994 | 4.1 | English_India | |
You too, ma'am. If there is anything else you need in the future, feel free to reach out. Take care. | 10000129 | 0NCbxQb7 | channel1 | Speaker-1 | Female | 340.445007 | 345.684998 | 5.24 | English_India | |
. | 100003 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 4.105 | 5.505 | 1.4 | English_India | |
Good morning, Rina. | 1000010 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 16.424999 | 17.52 | 1.095 | English_India | |
Yeah. | 1000014 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 23.504999 | 24.063999 | 0.559 | English_India | |
Yeah. | 1000018 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 35.084999 | 35.799999 | 0.715 | English_India | |
I receive a service renewals reminder, | 1000019 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 36.205002 | 38.845001 | 2.64 | English_India | |
For my subscription. | 1000020 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 39.145 | 40.345001 | 1.2 | English_India | |
Can you provide more information about it? | 1000021 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 40.654999 | 42.605 | 1.95 | English_India | |
Yeah, sure. My account number is, | 1000028 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 59.064999 | 61.223999 | 2.159 | English_India | |
Nine four three | 1000029 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 61.544998 | 62.744999 | 1.2 | English_India | |
Two nine one. | 1000030 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 63.224998 | 64.084999 | 0.86 | English_India | |
Yeah. | 1000035 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 85.065002 | 85.885002 | 0.82 | English_India | |
I'm not sure if I want to renewal, | 1000036 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 86.264999 | 89.464996 | 3.2 | English_India | |
At that moment, can you provide details about the available plans and pricing? | 1000037 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 89.885002 | 94.565002 | 4.68 | English_India | |
Yeah. | 1000079 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 193.065002 | 193.645004 | 0.58 | English_India | |
Thanks for the information. | 1000080 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 194.125 | 195.625 | 1.5 | English_India | |
Can you help me understand the difference between the plans? | 1000081 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 196.005005 | 199.625 | 3.62 | English_India | |
So I can decide which one, | 1000082 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 199.845001 | 201.925003 | 2.08 | English_India | |
One is best for me? | 1000083 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 202.345001 | 203.625 | 1.28 | English_India | |
Oh, I see. I think, | 1000099 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 259.464996 | 261.325012 | 1.86 | English_India | |
I will go with the standard plan. | 10000100 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 261.584991 | 263.505005 | 1.92 | English_India | |
How can I proceed with the renewal? | 10000101 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 264.105011 | 265.964996 | 1.86 | English_India | |
Yeah. | 10000105 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 285.165009 | 285.765015 | 0.6 | English_India | |
My credit card information is still the same. | 10000106 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 286.065002 | 288.644989 | 2.58 | English_India | |
Please go ahead and process the renewal using that card. | 10000108 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 288.964996 | 292.605011 | 3.64 | English_India | |
Thank you for your help. | 10000117 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 319.36499 | 320.625 | 1.26 | English_India | |
I appreciate the quick and smooth process. | 10000118 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 320.88501 | 323.88501 | 3 | English_India | |
Alright, thanks again. Have a great day. | 10000128 | 0NCbxQb7 | channel2 | Speaker-2 | Female | 339.36499 | 341.799988 | 2.435 | English_India | |
. | 100002 | 0cdxJlJE | channel1 | Speaker-1 | Male | 1.525 | 2.505 | 0.98 | English_India | |
Okay ma'am, Thanks for calling our customer ser care service center. | 100005 | 0cdxJlJE | channel1 | Speaker-1 | Male | 16.424999 | 19.565001 | 3.14 | English_India | |
I would be happy to assist you with the unaware transaction. | 100006 | 0cdxJlJE | channel1 | Speaker-1 | Male | 19.965 | 23.565001 | 3.6 | English_India | |
So, | 100008 | 0cdxJlJE | channel1 | Speaker-1 | Male | 24.065001 | 24.844999 | 0.78 | English_India | |
It's is best to contact your bank immediately. | 1000012 | 0cdxJlJE | channel1 | Speaker-1 | Male | 26.554001 | 28.504999 | 1.951 | English_India | |
They can help you to investigate the transaction and potentially request it if it is unauthorized ma'am. | 1000014 | 0cdxJlJE | channel1 | Speaker-1 | Male | 28.745001 | 33.825001 | 5.08 | English_India | |
Hm. | 1000018 | 0cdxJlJE | channel1 | Speaker-1 | Male | 48.165001 | 48.705002 | 0.54 | English_India | |
Like ma'am, your bank will be asking, | 1000019 | 0cdxJlJE | channel1 | Speaker-1 | Male | 48.845001 | 50.724998 | 1.88 | English_India | |
Like some details about the transaction, make note of the date. | 1000020 | 0cdxJlJE | channel1 | Speaker-1 | Male | 50.904999 | 53.904999 | 3 | English_India | |
Like amount and any other transaction reference number or at least any types of, | 1000022 | 0cdxJlJE | channel1 | Speaker-1 | Male | 54.224998 | 58.825001 | 4.6 | English_India | |
details which are related to the bank they will be asking you those details. | 1000023 | 0cdxJlJE | channel1 | Speaker-1 | Male | 58.884998 | 62.884998 | 4 | English_India | |
Now also they may also ask you if you have shared your account information. | 1000024 | 0cdxJlJE | channel1 | Speaker-1 | Male | 63.244999 | 67.544998 | 4.3 | English_India |
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