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Jan 28

JCoLA: Japanese Corpus of Linguistic Acceptability

Neural language models have exhibited outstanding performance in a range of downstream tasks. However, there is limited understanding regarding the extent to which these models internalize syntactic knowledge, so that various datasets have recently been constructed to facilitate syntactic evaluation of language models across languages. In this paper, we introduce JCoLA (Japanese Corpus of Linguistic Acceptability), which consists of 10,020 sentences annotated with binary acceptability judgments. Specifically, those sentences are manually extracted from linguistics textbooks, handbooks and journal articles, and split into in-domain data (86 %; relatively simple acceptability judgments extracted from textbooks and handbooks) and out-of-domain data (14 %; theoretically significant acceptability judgments extracted from journal articles), the latter of which is categorized by 12 linguistic phenomena. We then evaluate the syntactic knowledge of 9 different types of Japanese language models on JCoLA. The results demonstrated that several models could surpass human performance for the in-domain data, while no models were able to exceed human performance for the out-of-domain data. Error analyses by linguistic phenomena further revealed that although neural language models are adept at handling local syntactic dependencies like argument structure, their performance wanes when confronted with long-distance syntactic dependencies like verbal agreement and NPI licensing.

  • 3 authors
·
Sep 22, 2023

NormAd: A Benchmark for Measuring the Cultural Adaptability of Large Language Models

The integration of Large Language Models (LLMs) into various global cultures fundamentally presents a cultural challenge: LLMs must navigate interactions, respect social norms, and avoid transgressing cultural boundaries. However, it is still unclear if LLMs can adapt their outputs to diverse cultural norms. Our study focuses on this aspect. We introduce NormAd, a novel dataset, which includes 2.6k stories that represent social and cultural norms from 75 countries, to assess the ability of LLMs to adapt to different granular levels of socio-cultural contexts such as the country of origin, its associated cultural values, and prevalent social norms. Our study reveals that LLMs struggle with cultural reasoning across all contextual granularities, showing stronger adaptability to English-centric cultures over those from the Global South. Even with explicit social norms, the top-performing model, Mistral-7b-Instruct, achieves only 81.8\% accuracy, lagging behind the 95.6\% achieved by humans. Evaluation on NormAd further reveals that LLMs struggle to adapt to stories involving gift-giving across cultures. Due to inherent agreement or sycophancy biases, LLMs find it considerably easier to assess the social acceptability of stories that adhere to cultural norms than those that deviate from them. Our benchmark measures the cultural adaptability (or lack thereof) of LLMs, emphasizing the potential to make these technologies more equitable and useful for global audiences. We release the NormAd dataset and its associated code on GitHub.

  • 5 authors
·
Apr 18, 2024

Towards Probing Contact Center Large Language Models

Fine-tuning large language models (LLMs) with domain-specific instructions has emerged as an effective method to enhance their domain-specific understanding. Yet, there is limited work that examines the core characteristics acquired during this process. In this study, we benchmark the fundamental characteristics learned by contact-center (CC) specific instruction fine-tuned LLMs with out-of-the-box (OOB) LLMs via probing tasks encompassing conversational, channel, and automatic speech recognition (ASR) properties. We explore different LLM architectures (Flan-T5 and Llama), sizes (3B, 7B, 11B, 13B), and fine-tuning paradigms (full fine-tuning vs PEFT). Our findings reveal remarkable effectiveness of CC-LLMs on the in-domain downstream tasks, with improvement in response acceptability by over 48% compared to OOB-LLMs. Additionally, we compare the performance of OOB-LLMs and CC-LLMs on the widely used SentEval dataset, and assess their capabilities in terms of surface, syntactic, and semantic information through probing tasks. Intriguingly, we note a relatively consistent performance of probing classifiers on the set of probing tasks. Our observations indicate that CC-LLMs, while outperforming their out-of-the-box counterparts, exhibit a tendency to rely less on encoding surface, syntactic, and semantic properties, highlighting the intricate interplay between domain-specific adaptation and probing task performance opening up opportunities to explore behavior of fine-tuned language models in specialized contexts.

  • 4 authors
·
Dec 26, 2023

Bag of Tricks for Effective Language Model Pretraining and Downstream Adaptation: A Case Study on GLUE

This technical report briefly describes our JDExplore d-team's submission Vega v1 on the General Language Understanding Evaluation (GLUE) leaderboard, where GLUE is a collection of nine natural language understanding tasks, including question answering, linguistic acceptability, sentiment analysis, text similarity, paraphrase detection, and natural language inference. [Method] We investigate several effective strategies and choose their best combination setting as the training recipes. As for model structure, we employ the vanilla Transformer with disentangled attention as the basic block encoder. For self-supervised training, we employ the representative denoising objective (i.e., replaced token detection) in phase 1 and combine the contrastive objective (i.e., sentence embedding contrastive learning) with it in phase 2. During fine-tuning, several advanced techniques such as transductive fine-tuning, self-calibrated fine-tuning, and adversarial fine-tuning are adopted. [Results] According to our submission record (Jan. 2022), with our optimized pretraining and fine-tuning strategies, our 1.3 billion model sets new state-of-the-art on 4/9 tasks, achieving the best average score of 91.3. Encouragingly, our Vega v1 is the first to exceed powerful human performance on the two challenging tasks, i.e., SST-2 and WNLI. We believe our empirically successful recipe with a bag of tricks could shed new light on developing efficient discriminative large language models.

  • 8 authors
·
Feb 18, 2023

SindBERT, the Sailor: Charting the Seas of Turkish NLP

Transformer models have revolutionized NLP, yet many morphologically rich languages remain underrepresented in large-scale pre-training efforts. With SindBERT, we set out to chart the seas of Turkish NLP, providing the first large-scale RoBERTa-based encoder for Turkish. Trained from scratch on 312 GB of Turkish text (mC4, OSCAR23, Wikipedia), SindBERT is released in both base and large configurations, representing the first large-scale encoder-only language model available for Turkish. We evaluate SindBERT on part-of-speech tagging, named entity recognition, offensive language detection, and the TurBLiMP linguistic acceptability benchmark. Our results show that SindBERT performs competitively with existing Turkish and multilingual models, with the large variant achieving the best scores in two of four tasks but showing no consistent scaling advantage overall. This flat scaling trend, also observed for XLM-R and EuroBERT, suggests that current Turkish benchmarks may already be saturated. At the same time, comparisons with smaller but more curated models such as BERTurk highlight that corpus quality and diversity can outweigh sheer data volume. Taken together, SindBERT contributes both as an openly released resource for Turkish NLP and as an empirical case study on the limits of scaling and the central role of corpus composition in morphologically rich languages. The SindBERT models are released under the MIT license and made available in both fairseq and Huggingface formats.

SindBERT SindBERT
·
Oct 24, 2025

Towards Open Foundation Language Model and Corpus for Macedonian: A Low-Resource Language

The increase in technological adoption worldwide comes with demands for novel tools to be used by the general population. Large Language Models (LLMs) provide a great opportunity in this respect, but their capabilities remain limited for low-resource languages, restricting applications in countries where such languages are spoken. We create several resources to facilitate the adoption of LLMs and to support research advancements for Macedonian. We collect the largest Macedonian corpus to date, consisting of 40GB of textual data and totaling 3.5B words. To support conversational applications, we collect a 106k-instance instruction dataset, carefully built to be culturally grounded. For evaluation, we construct a Macedonian evaluation suite covering seven benchmarks. Finally, we train domestic-yak, a state-of-the-art 8B-parameter model, on our curated datasets and evaluate it against eight baseline models using the newly constructed benchmark suite. Our model outperforms all existing models in the 8B parameter range across all benchmarks, and achieves performance comparable to models up to 10x larger. Furthermore, a qualitative analysis with native speakers reveals that our model is preferred over larger counterparts, receiving higher ratings for grammatical correctness and cultural appropriateness. All datasets, code, and model weights are openly released, setting a foundation for advancing LLMs in similarly underrepresented languages. These resources are publicly available at github.com/LVSTCK for source code, and at huggingface.co/LVSTCK for pretrained model weights and data.

  • 5 authors
·
Jun 11, 2025

Evaluating and Mitigating Discrimination in Language Model Decisions

As language models (LMs) advance, interest is growing in applying them to high-stakes societal decisions, such as determining financing or housing eligibility. However, their potential for discrimination in such contexts raises ethical concerns, motivating the need for better methods to evaluate these risks. We present a method for proactively evaluating the potential discriminatory impact of LMs in a wide range of use cases, including hypothetical use cases where they have not yet been deployed. Specifically, we use an LM to generate a wide array of potential prompts that decision-makers may input into an LM, spanning 70 diverse decision scenarios across society, and systematically vary the demographic information in each prompt. Applying this methodology reveals patterns of both positive and negative discrimination in the Claude 2.0 model in select settings when no interventions are applied. While we do not endorse or permit the use of language models to make automated decisions for the high-risk use cases we study, we demonstrate techniques to significantly decrease both positive and negative discrimination through careful prompt engineering, providing pathways toward safer deployment in use cases where they may be appropriate. Our work enables developers and policymakers to anticipate, measure, and address discrimination as language model capabilities and applications continue to expand. We release our dataset and prompts at https://huggingface.co/datasets/Anthropic/discrim-eval

  • 9 authors
·
Dec 6, 2023 2

TrustLLM: Trustworthiness in Large Language Models

Large language models (LLMs), exemplified by ChatGPT, have gained considerable attention for their excellent natural language processing capabilities. Nonetheless, these LLMs present many challenges, particularly in the realm of trustworthiness. Therefore, ensuring the trustworthiness of LLMs emerges as an important topic. This paper introduces TrustLLM, a comprehensive study of trustworthiness in LLMs, including principles for different dimensions of trustworthiness, established benchmark, evaluation, and analysis of trustworthiness for mainstream LLMs, and discussion of open challenges and future directions. Specifically, we first propose a set of principles for trustworthy LLMs that span eight different dimensions. Based on these principles, we further establish a benchmark across six dimensions including truthfulness, safety, fairness, robustness, privacy, and machine ethics. We then present a study evaluating 16 mainstream LLMs in TrustLLM, consisting of over 30 datasets. Our findings firstly show that in general trustworthiness and utility (i.e., functional effectiveness) are positively related. Secondly, our observations reveal that proprietary LLMs generally outperform most open-source counterparts in terms of trustworthiness, raising concerns about the potential risks of widely accessible open-source LLMs. However, a few open-source LLMs come very close to proprietary ones. Thirdly, it is important to note that some LLMs may be overly calibrated towards exhibiting trustworthiness, to the extent that they compromise their utility by mistakenly treating benign prompts as harmful and consequently not responding. Finally, we emphasize the importance of ensuring transparency not only in the models themselves but also in the technologies that underpin trustworthiness. Knowing the specific trustworthy technologies that have been employed is crucial for analyzing their effectiveness.

  • 67 authors
·
Jan 10, 2024 3

XTRUST: On the Multilingual Trustworthiness of Large Language Models

Large language models (LLMs) have demonstrated remarkable capabilities across a range of natural language processing (NLP) tasks, capturing the attention of both practitioners and the broader public. A key question that now preoccupies the AI community concerns the capabilities and limitations of these models, with trustworthiness emerging as a central issue, particularly as LLMs are increasingly applied in sensitive fields like healthcare and finance, where errors can have serious consequences. However, most previous studies on the trustworthiness of LLMs have been limited to a single language, typically the predominant one in the dataset, such as English. In response to the growing global deployment of LLMs, we introduce XTRUST, the first comprehensive multilingual trustworthiness benchmark. XTRUST encompasses a diverse range of topics, including illegal activities, hallucination, out-of-distribution (OOD) robustness, physical and mental health, toxicity, fairness, misinformation, privacy, and machine ethics, across 10 different languages. Using XTRUST, we conduct an empirical evaluation of the multilingual trustworthiness of five widely used LLMs, offering an in-depth analysis of their performance across languages and tasks. Our results indicate that many LLMs struggle with certain low-resource languages, such as Arabic and Russian, highlighting the considerable room for improvement in the multilingual trustworthiness of current language models. The code is available at https://github.com/LluckyYH/XTRUST.

  • 4 authors
·
Sep 24, 2024

What the HellaSwag? On the Validity of Common-Sense Reasoning Benchmarks

Common-sense reasoning is a key language model capability because it encapsulates not just specific factual knowledge but rather general language and world understanding. Measuring common-sense reasoning, therefore, is crucial for language models of different sizes and applications. One of the most widely used benchmarks for evaluating such capabilities is HellaSwag; however, in this paper, we show that it has severe construct validity issues. These issues range from basic ungrammaticality and numerous typos to misleading prompts or equally correct options. Furthermore, we show that if models are evaluated only on answer texts, or with "Lorem ipsum dolor..." instead of the question, more than 65% of model predictions remain the same, and this cannot be attributed merely to contamination. Since benchmark scores are an essential part of model selection in both research and commercial applications, these validity issues can have severe consequences. In particular, knowing that taking benchmark scores at face value is ubiquitous, inadequate evaluation leads to ill-informed decisions about models. In this paper, we thoroughly investigate critical validity issues posed by HellaSwag and illustrate them with various evaluations using generative language models of different sizes. We argue that this benchmark does not accurately measure common-sense reasoning and, therefore, should not be used for evaluation in its current state. Based on the results of our study, we propose requirements that should be met by future common-sense reasoning benchmarks. In addition, we release GoldenSwag, a corrected subset of HellaSwag, which, to our belief, facilitates acceptable common-sense reasoning evaluation.

  • 4 authors
·
Apr 10, 2025

Adding LLMs to the psycholinguistic norming toolbox: A practical guide to getting the most out of human ratings

Word-level psycholinguistic norms lend empirical support to theories of language processing. However, obtaining such human-based measures is not always feasible or straightforward. One promising approach is to augment human norming datasets by using Large Language Models (LLMs) to predict these characteristics directly, a practice that is rapidly gaining popularity in psycholinguistics and cognitive science. However, the novelty of this approach (and the relative inscrutability of LLMs) necessitates the adoption of rigorous methodologies that guide researchers through this process, present the range of possible approaches, and clarify limitations that are not immediately apparent, but may, in some cases, render the use of LLMs impractical. In this work, we present a comprehensive methodology for estimating word characteristics with LLMs, enriched with practical advice and lessons learned from our own experience. Our approach covers both the direct use of base LLMs and the fine-tuning of models, an alternative that can yield substantial performance gains in certain scenarios. A major emphasis in the guide is the validation of LLM-generated data with human "gold standard" norms. We also present a software framework that implements our methodology and supports both commercial and open-weight models. We illustrate the proposed approach with a case study on estimating word familiarity in English. Using base models, we achieved a Spearman correlation of 0.8 with human ratings, which increased to 0.9 when employing fine-tuned models. This methodology, framework, and set of best practices aim to serve as a reference for future research on leveraging LLMs for psycholinguistic and lexical studies.

  • 10 authors
·
Sep 17, 2025

Psycholinguistic Word Features: a New Approach for the Evaluation of LLMs Alignment with Humans

The evaluation of LLMs has so far focused primarily on how well they can perform different tasks such as reasoning, question-answering, paraphrasing, or translating. For most of these tasks, performance can be measured with objective metrics, such as the number of correct answers. However, other language features are not easily quantified. For example, arousal, concreteness, or gender associated with a given word, as well as the extent to which we experience words with senses and relate them to a specific sense. Those features have been studied for many years by psycholinguistics, conducting large-scale experiments with humans to produce ratings for thousands of words. This opens an opportunity to evaluate how well LLMs align with human ratings on these word features, taking advantage of existing studies that cover many different language features in a large number of words. In this paper, we evaluate the alignment of a representative group of LLMs with human ratings on two psycholinguistic datasets: the Glasgow and Lancaster norms. These datasets cover thirteen features over thousands of words. The results show that alignment is black{generally} better in the Glasgow norms evaluated (arousal, valence, dominance, concreteness, imageability, familiarity, and gender) than on the Lancaster norms evaluated (introceptive, gustatory, olfactory, haptic, auditory, and visual). This suggests a potential limitation of current LLMs in aligning with human sensory associations for words, which may be due to their lack of embodied cognition present in humans and illustrates the usefulness of evaluating LLMs with psycholinguistic datasets.

  • 6 authors
·
May 29, 2025

Trans-EnV: A Framework for Evaluating the Linguistic Robustness of LLMs Against English Varieties

Large Language Models (LLMs) are predominantly evaluated on Standard American English (SAE), often overlooking the diversity of global English varieties. This narrow focus may raise fairness concerns as degraded performance on non-standard varieties can lead to unequal benefits for users worldwide. Therefore, it is critical to extensively evaluate the linguistic robustness of LLMs on multiple non-standard English varieties. We introduce Trans-EnV, a framework that automatically transforms SAE datasets into multiple English varieties to evaluate the linguistic robustness. Our framework combines (1) linguistics expert knowledge to curate variety-specific features and transformation guidelines from linguistic literature and corpora, and (2) LLM-based transformations to ensure both linguistic validity and scalability. Using Trans-EnV, we transform six benchmark datasets into 38 English varieties and evaluate seven state-of-the-art LLMs. Our results reveal significant performance disparities, with accuracy decreasing by up to 46.3% on non-standard varieties. These findings highlight the importance of comprehensive linguistic robustness evaluation across diverse English varieties. Each construction of Trans-EnV was validated through rigorous statistical testing and consultation with a researcher in the field of second language acquisition, ensuring its linguistic validity. Our code and datasets are publicly available at https://github.com/jiyounglee-0523/TransEnV and https://huggingface.co/collections/jiyounglee0523/transenv-681eadb3c0c8cf363b363fb1.

  • 7 authors
·
May 27, 2025

Large Models of What? Mistaking Engineering Achievements for Human Linguistic Agency

In this paper we argue that key, often sensational and misleading, claims regarding linguistic capabilities of Large Language Models (LLMs) are based on at least two unfounded assumptions; the assumption of language completeness and the assumption of data completeness. Language completeness assumes that a distinct and complete thing such as `a natural language' exists, the essential characteristics of which can be effectively and comprehensively modelled by an LLM. The assumption of data completeness relies on the belief that a language can be quantified and wholly captured by data. Work within the enactive approach to cognitive science makes clear that, rather than a distinct and complete thing, language is a means or way of acting. Languaging is not the kind of thing that can admit of a complete or comprehensive modelling. From an enactive perspective we identify three key characteristics of enacted language; embodiment, participation, and precariousness, that are absent in LLMs, and likely incompatible in principle with current architectures. We argue that these absences imply that LLMs are not now and cannot in their present form be linguistic agents the way humans are. We illustrate the point in particular through the phenomenon of `algospeak', a recently described pattern of high stakes human language activity in heavily controlled online environments. On the basis of these points, we conclude that sensational and misleading claims about LLM agency and capabilities emerge from a deep misconception of both what human language is and what LLMs are.

  • 2 authors
·
Jul 11, 2024

AdParaphrase: Paraphrase Dataset for Analyzing Linguistic Features toward Generating Attractive Ad Texts

Effective linguistic choices that attract potential customers play crucial roles in advertising success. This study aims to explore the linguistic features of ad texts that influence human preferences. Although the creation of attractive ad texts is an active area of research, progress in understanding the specific linguistic features that affect attractiveness is hindered by several obstacles. First, human preferences are complex and influenced by multiple factors, including their content, such as brand names, and their linguistic styles, making analysis challenging. Second, publicly available ad text datasets that include human preferences are lacking, such as ad performance metrics and human feedback, which reflect people's interests. To address these problems, we present AdParaphrase, a paraphrase dataset that contains human preferences for pairs of ad texts that are semantically equivalent but differ in terms of wording and style. This dataset allows for preference analysis that focuses on the differences in linguistic features. Our analysis revealed that ad texts preferred by human judges have higher fluency, longer length, more nouns, and use of bracket symbols. Furthermore, we demonstrate that an ad text-generation model that considers these findings significantly improves the attractiveness of a given text. The dataset is publicly available at: https://github.com/CyberAgentAILab/AdParaphrase.

  • 5 authors
·
Feb 7, 2025

Towards Systematic Monolingual NLP Surveys: GenA of Greek NLP

Natural Language Processing (NLP) research has traditionally been predominantly focused on English, driven by the availability of resources, the size of the research community, and market demands. Recently, there has been a noticeable shift towards multilingualism in NLP, recognizing the need for inclusivity and effectiveness across diverse languages and cultures. Monolingual surveys have the potential to complement the broader trend towards multilingualism in NLP by providing foundational insights and resources, necessary for effectively addressing the linguistic diversity of global communication. However, monolingual NLP surveys are extremely rare in the literature. This study introduces a generalizable methodology for creating systematic and comprehensive monolingual NLP surveys, aimed at optimizing the process of constructing such surveys and thoroughly addressing a language's NLP support. Our approach integrates a structured search protocol to avoid selection bias and ensure reproducibility, an NLP task taxonomy to organize the surveyed material coherently, and language resources (LRs) taxonomies to identify potential benchmarks and highlight opportunities for improving resource availability (e.g., through better maintenance or licensing). We apply this methodology to Greek NLP (2012-2023), providing a comprehensive overview of its current state and challenges. We discuss the progress of Greek NLP and outline the Greek LRs found, classified by availability and usability, assessing language support per NLP task. The presented systematic literature review of Greek NLP serves as an application of our method that showcases the benefits of monolingual NLP surveys more broadly. Similar applications could be considered for the myriads of languages whose progress in NLP lags behind that of well-supported languages.

  • 4 authors
·
Jul 13, 2024

The Bitter Lesson Learned from 2,000+ Multilingual Benchmarks

As large language models (LLMs) continue to advance in linguistic capabilities, robust multilingual evaluation has become essential for promoting equitable technological progress. This position paper examines over 2,000 multilingual (non-English) benchmarks from 148 countries, published between 2021 and 2024, to evaluate past, present, and future practices in multilingual benchmarking. Our findings reveal that, despite significant investments amounting to tens of millions of dollars, English remains significantly overrepresented in these benchmarks. Additionally, most benchmarks rely on original language content rather than translations, with the majority sourced from high-resource countries such as China, India, Germany, the UK, and the USA. Furthermore, a comparison of benchmark performance with human judgments highlights notable disparities. STEM-related tasks exhibit strong correlations with human evaluations (0.70 to 0.85), while traditional NLP tasks like question answering (e.g., XQuAD) show much weaker correlations (0.11 to 0.30). Moreover, translating English benchmarks into other languages proves insufficient, as localized benchmarks demonstrate significantly higher alignment with local human judgments (0.68) than their translated counterparts (0.47). This underscores the importance of creating culturally and linguistically tailored benchmarks rather than relying solely on translations. Through this comprehensive analysis, we highlight six key limitations in current multilingual evaluation practices, propose the guiding principles accordingly for effective multilingual benchmarking, and outline five critical research directions to drive progress in the field. Finally, we call for a global collaborative effort to develop human-aligned benchmarks that prioritize real-world applications.

  • 10 authors
·
Apr 21, 2025 2

BLEnD: A Benchmark for LLMs on Everyday Knowledge in Diverse Cultures and Languages

Large language models (LLMs) often lack culture-specific knowledge of daily life, especially across diverse regions and non-English languages. Existing benchmarks for evaluating LLMs' cultural sensitivities are limited to a single language or collected from online sources such as Wikipedia, which do not reflect the mundane everyday lifestyles of diverse regions. That is, information about the food people eat for their birthday celebrations, spices they typically use, musical instruments youngsters play, or the sports they practice in school is common cultural knowledge but uncommon in easily collected online sources, especially for underrepresented cultures. To address this issue, we introduce BLEnD, a hand-crafted benchmark designed to evaluate LLMs' everyday knowledge across diverse cultures and languages. BLEnD comprises 52.6k question-answer pairs from 16 countries/regions, in 13 different languages, including low-resource ones such as Amharic, Assamese, Azerbaijani, Hausa, and Sundanese. We construct the benchmark to include two formats of questions: short-answer and multiple-choice. We show that LLMs perform better for cultures that are highly represented online, with a maximum 57.34% difference in GPT-4, the best-performing model, in the short-answer format. For cultures represented by mid-to-high-resource languages, LLMs perform better in their local languages, but for cultures represented by low-resource languages, LLMs perform better in English than the local languages. We make our dataset publicly available at: https://github.com/nlee0212/BLEnD.

  • 22 authors
·
Jun 14, 2024

A Course Correction in Steerability Evaluation: Revealing Miscalibration and Side Effects in LLMs

Despite advances in large language models (LLMs) on reasoning and instruction-following benchmarks, it remains unclear whether they can reliably produce outputs aligned with a broad variety of user goals, a concept we refer to as steerability. The abundance of methods proposed to modify LLM behavior makes it unclear whether current LLMs are already steerable, or require further intervention. In particular, LLMs may exhibit (i) poor coverage, where rare user goals are underrepresented; (ii) miscalibration, where models overshoot requests; and (iii) side effects, where changes to one dimension of text inadvertently affect others. To systematically evaluate these failures, we introduce a framework based on a multi-dimensional goal space that models user goals and LLM outputs as vectors with dimensions corresponding to text attributes (e.g., reading difficulty). Applied to a text-rewriting task, we find that current LLMs struggle with steerability, as side effects are persistent. Interventions to improve steerability, such as prompt engineering, best-of-N sampling, and reinforcement learning fine-tuning, have varying effectiveness, yet side effects remain problematic. Our findings suggest that even strong LLMs struggle with steerability, and existing alignment strategies may be insufficient. We open-source our steerability evaluation framework at https://github.com/MLD3/steerability.

  • 4 authors
·
May 27, 2025

AI Transparency in the Age of LLMs: A Human-Centered Research Roadmap

The rise of powerful large language models (LLMs) brings about tremendous opportunities for innovation but also looming risks for individuals and society at large. We have reached a pivotal moment for ensuring that LLMs and LLM-infused applications are developed and deployed responsibly. However, a central pillar of responsible AI -- transparency -- is largely missing from the current discourse around LLMs. It is paramount to pursue new approaches to provide transparency for LLMs, and years of research at the intersection of AI and human-computer interaction (HCI) highlight that we must do so with a human-centered perspective: Transparency is fundamentally about supporting appropriate human understanding, and this understanding is sought by different stakeholders with different goals in different contexts. In this new era of LLMs, we must develop and design approaches to transparency by considering the needs of stakeholders in the emerging LLM ecosystem, the novel types of LLM-infused applications being built, and the new usage patterns and challenges around LLMs, all while building on lessons learned about how people process, interact with, and make use of information. We reflect on the unique challenges that arise in providing transparency for LLMs, along with lessons learned from HCI and responsible AI research that has taken a human-centered perspective on AI transparency. We then lay out four common approaches that the community has taken to achieve transparency -- model reporting, publishing evaluation results, providing explanations, and communicating uncertainty -- and call out open questions around how these approaches may or may not be applied to LLMs. We hope this provides a starting point for discussion and a useful roadmap for future research.

  • 2 authors
·
Jun 2, 2023

On the application of Large Language Models for language teaching and assessment technology

The recent release of very large language models such as PaLM and GPT-4 has made an unprecedented impact in the popular media and public consciousness, giving rise to a mixture of excitement and fear as to their capabilities and potential uses, and shining a light on natural language processing research which had not previously received so much attention. The developments offer great promise for education technology, and in this paper we look specifically at the potential for incorporating large language models in AI-driven language teaching and assessment systems. We consider several research areas and also discuss the risks and ethical considerations surrounding generative AI in education technology for language learners. Overall we find that larger language models offer improvements over previous models in text generation, opening up routes toward content generation which had not previously been plausible. For text generation they must be prompted carefully and their outputs may need to be reshaped before they are ready for use. For automated grading and grammatical error correction, tasks whose progress is checked on well-known benchmarks, early investigations indicate that large language models on their own do not improve on state-of-the-art results according to standard evaluation metrics. For grading it appears that linguistic features established in the literature should still be used for best performance, and for error correction it may be that the models can offer alternative feedback styles which are not measured sensitively with existing methods. In all cases, there is work to be done to experiment with the inclusion of large language models in education technology for language learners, in order to properly understand and report on their capacities and limitations, and to ensure that foreseeable risks such as misinformation and harmful bias are mitigated.

  • 15 authors
·
Jul 17, 2023